FAQ

Where do you ship to?

We currently ship to the below countries:


USA, CANADA, UK, SWEDEN, NETHERLANDS, GERMANY


USA orders include Free Shipping.


*Please note that we cannot ship to P.O. boxes.

How long will my order take?

Please allow one business day for processing and 4-6 business days for delivery. We have added an additional shipping option (Rush Shipping) to move your order to the top of the list for that day. If you choose this option, your order is guranteed to be shipped same-day and will be the first to go out!

Can I return my order?

Start a return through our return portal!


Please note, we cannot provide shipping labels for any orders outside of the US.


Accesorries and gear may be return at customer expense.


If you are not fully happy with your order, you can return it to us within 14 days of product delivery, provided that all items are in original resalable condition.


All shipping costs are non-refundable. To request a return, please see our full return policy. 

What size should I order?

Sizing charts and calculator can be found on each product page. Our skates fit true to size, we recommend sizing up if you are a half-size.


Our current sizing metrics is in USA Womens Shoe Size but can be purchased by anyone. For men's sizing, size up by two!

Can I change my order after it's made?

Cancellations and edits can be made within 24 hours of placing your order. After 24 hours there can be no changes to address or orders as we aim to ship out same to next day.


*Please note: Any addresses that require rerouting will be subject to a $25 fee. We do not charge this fee, shipping providers do. 


Thank you for your understanding. We hope to offer more flexibility soon.

Where are you located?

We are a family owned business in Raleigh, North Carolina! Although we are still new - we are powerful. We are lucky to have hundreds of customers from all over the world!


We are currently shipping out of our brand new warehouse in Dania Beach, Florida!

Want Angels Skates in your stores?

Let's Collab!

We can't wait to work with you! Please meet us via direct email to our brand manager at millie@angelskates.com

Skate Help!

We got you covered. We have made several videos to help with all your skate needs! Check it out here!

Soar Like Angels.

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Soar Like Angels.

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