Privacy Policy

Introduction

This Privacy Policy explains how Angel Skates (“we”, “our”, “us”) collects, uses, shares, and protects your information when you visit angelskates.com, purchase products, join events or workshops, or engage with our social channels and support.

By using our site and services, you agree to the practices described in this Policy. If you do not agree, please discontinue using the site.

Effective date: September 9, 2025

Information We Collect

We collect information you provide directly, including your name, email, phone number, shipping and billing details, order history, account credentials, and any messages or event registrations. We also automatically collect data such as IP address, device and browser type, pages viewed, time on site, and location data via cookies or similar technologies. Third-party sources like payment processors, logistics partners, and analytics tools may provide additional details such as delivery status or payment confirmation.

How We Use Your Information

Your information is used to process orders, returns, and warranties, provide customer support and account features, operate and secure the site, manage events and workshops, run analytics, and send necessary service communications. Marketing emails are sent only with your consent where required. We also process data to comply with legal obligations and enforce our Terms & Conditions.

Legal Bases (EEA/UK GDPR)

Where GDPR applies, we process personal data on the following bases: to fulfill contracts (such as processing orders), for legitimate interests like site security and service improvement, with your consent for cookies or marketing communications, and to comply with legal obligations like tax or accounting requirements.

Sharing & Disclosure

We do not sell your information. Data may be shared with trusted service providers (payment processors, hosting, analytics, logistics), event partners (for registrations and safety), legal authorities when required, or as part of a business transfer such as a merger or acquisition.

Cookies & Controls

Essential cookies are used for site functionality, while optional cookies may support analytics and personalized offers. You can manage or disable cookies in your browser settings or via our on-site preferences, though some functions may be affected.

International Data Transfers

Your information may be transferred to and processed in other countries. Where legally required, we use safeguards such as Standard Contractual Clauses to protect your data during transfers.

Data Retention

We retain personal information only as long as necessary to provide services and meet legal, accounting, or reporting requirements. Retention times depend on data type and applicable law.

Your Rights

Under GDPR (EEA/UK), you may request access, correction, deletion, restriction, or portability of your data, and withdraw consent where processing is based on consent. In California (CCPA/CPRA), you may request to know, correct, delete, or opt out of certain data sharing. We do not sell personal information.

Children’s Privacy

Our site is not directed at children under 13 (or the relevant age of consent in your region). We do not knowingly collect data from children. If a child has provided information, please contact us to request deletion.

Security

We use administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

Changes to This Policy

This Privacy Policy may be updated periodically. The effective date above indicates the latest version. Continued use of our site after updates means acceptance of the revised Policy.

Contact Us

For questions or requests about this Privacy Policy, please contact us at cs@angelskates.com.